SiteHive Support Center

User management within SiteHive

The best place to manage site access and collaboration with your team is on Settings / Users page. You can see who has access to your SiteHive Enviro software and invite new users so others can be part of your project. 


Invite a New User



Invite a New User

  1. Go to the Settings page & Users section
  2. Click '+ Invite User' button
  3. When prompted enter the email address of the person you would like to add and click the 'Send Invite' button
  4. You will see a green pop-up at the bottom of the screen to let you know that the invitation has been sent
  5. Invited user then just needs to then open the email & signup to access SiteHive.



Invited User Next Steps


If they are a new user they will get an email from SiteHive stating they have been invited.

This image shows how the invite is received via email. The sender is: SiteHive and the subject line is: ' You've been invited by Eloise Watson to join SiteHive Office.'
Please remind an invited user to check their SPAM folder for invite email especially if their business has strict email spam filtering.

The email will have an 'Accept Invite' button and/or a link that will allow them to add their details to create their account, and once their account has been created and they have logged in, they will have instant access to the SiteHive.

it's a good idea to remind new users to make a bookmark for the SiteHive page in their browser, so it's easy to find.

Below is the log in sequence.

This image shows the flow of receiving a SiteHive site invite, the welcome to SiteHive page and the login page.


If their email address already has access to SiteHive they will get an email asking them to 'Accept Invite' that the new site should be added to their portfolio

This image shows how the invite is received via email. The sender is: SiteHive and the subject line is: ' You've been invited by Eloise Watson to join SiteHive Office.'

This image shows the 'accept invite' email a user receives. It says 'You've been invited to join site SiteHive HQ. Underneath is an 'accept invite' button. Underneath that it reads: 'if the above link does not work, please copy and paste the following link into your browser. Directly underneath is a link to copy and paste into your browser.



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