SiteHive Support Center

User management within SiteHive

πŸ‘₯ User management


Discover the Users section in Site Details, where you can easily manage site access and collaboration with your team. 

From inviting new users to controlling existing access permissions, this feature streamlines the process of adding and managing contributors to your projects. 


πŸ”Ž Quick Search



Find the 'Users' view



This image is a screenshot of the two menu bars on the project view. This image shows the top menu bar: Dashboard, Events, Attended, Reporting,Stakeholder, Settings. Settings is circled. Underneath the top menu bar is the name of the project - 'SiteHive Office' and underneath the project name is the second menu bar: Site Details, Devices & Monitoring Points, Rules, Notifications and Users. Users is circled.



Users πŸ‘€


The 'Users' tab allows you to:


See who currently has access to your site 



This image shows the users tab on the second menu bar. This image shows the 'SiteHive Office' Users. It shows the first name, last name and email address of the user and an 'invite user button.' In this image the user - Eloise Watson is highlighted to show where the users are displayed.

Invite users

 


This image is the same as above - however, the 'invite user' button is circled to show what to press when you are wanting to invite a user to site.

This image shows the page that pops up when you click the 'invite user' button. The page has the SiteHive Logo with the title: Invite User. Underneath it says: This user will be sent an email with an option to accept the below invite. Underneath there is a sub-heading 'Email address' and an empty text field to type in the email address. Underneath is a cancel button on the left and a send invite button on the right.

This image is of the pop up that appears when you've successfully sent an invite to site. It is green text that is highlighted in a lighter green. It reads: We've sent an invitation to eloise@sitehive.co.


ℹ️ If they are a new user they will get an email with an 'Accept Invite' button and/or a link that will allow them to add their details to create their account. Once their account has been created and they have logged in, they will have instant access to the site.

This image shows how the invite is received via email. The sender is: SiteHive and the subject line is: ' You've been invited by Eloise Watson to join SiteHive Office.'

This image shows the flow of receiving a SiteHive site invite, the welcome to SiteHive page and the login page.

This image shows the portfolio view on SiteHive Enviro. It shows the list view of your projects. In the image the SiteHive Office project is displayed.

ℹ️ If their email address already has access to SiteHive they will get an email asking them to 'Accept Invite' that the new site should be added to their portfolio

This image shows how the invite is received via email. The sender is: SiteHive and the subject line is: ' You've been invited by Eloise Watson to join SiteHive Office.'

This image shows the 'accept invite' email a user receives. It says 'You've been invited to join site SiteHive HQ. Underneath is an 'accept invite' button. Underneath that it reads: 'if the above link does not work, please copy and paste the following link into your browser. Directly underneath is a link to copy and paste into your browser.

This image shows the portfolio view on SiteHive Enviro. It shows the list view of your projects. In the image the SiteHive Office and SiteHive HQ project is displayed.